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    • CommentAuthorjdiboise
    • CommentTimeNov 6th 2009 edited
     
    I've had my Peek for about a month now. I keep wanting to use the Peek as my primary device and cancel my iPhone plan, but there are a few questions I have about my Peek's behavior before I feel comfortable giving up the iPhone.
    1. Texting is very slow (to the point of being useless). Email arrives on the device quickly, but text messages often take 10-15 minutes to hit the device, and are time stamped by when they were sent, not recieved. If I send a text message to the Peek at 10:00, fifteen minutes later when it shows up, it will be time stamped 10, not 10:15 when it was received (which to me borders on deceit/deception)
    2. Opening emails is usually quick, but I'd say 10% of the time I try to open the menu, it takes more than 10 seconds to display the menu and react to the scroll wheel. If I have multiple emails highlighted, it's more like 75% of the time.
    3. Once the message indicator starts flashing, it never stops. If I boot peek with no email in my inbox (the device displays no emails, read or unread) the message indicator stays unlit, but as soon as I receive an email, the indicator stays lit until I power down the device. I would expect the indicator to stop flashing when I read the email and have no unread messages in my inbox, but the indicator continues to flash even after I've deleted all the email on my Peek.

    Is my device working as expected?
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      CommentAuthorcrc
    • CommentTimeNov 6th 2009
     
    On #3 there is a known bug in the software. If you alter the power settings, it should work properly.
    • CommentAuthorjdiboise
    • CommentTimeNov 6th 2009
     
    @crc So I need to change the power settings every time I boot the device? Or is there a specific setting that exhibits this behavior?
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      CommentAuthorcrc
    • CommentTimeNov 6th 2009
     
    You should only have to set it once. If the setting doesn't stay, then the firmware probably needs to be reflashed. I think the setting that triggers the bug is the "Battery Hog" power setting.
    • CommentAuthorjdiboise
    • CommentTimeNov 6th 2009
     
    Odd, the day I got my Peek I switched that setting to the Battery Saver setting. I've just switched to Standard, and the indicator light is still flashing with no email, read or unread on the device. For the record I have a lifetime peek from amazon (1.09.15)
    • CommentAuthorjustpeeky
    • CommentTimeNov 6th 2009
     
    "1. Texting is very slow (to the point of being useless). Email arrives on the device quickly, but text messages often take 10-15 minutes to hit the device, and are time stamped by when they were sent, not recieved. If I send a text message to the Peek at 10:00, fifteen minutes later when it shows up, it will be time stamped 10, not 10:15 when it was received (which to me borders on deceit/deception)"

    I actually prefer it this way. It helps me determine if there is lag. If a friend sends me a text at 10am and I am looking at my Peek at 10:15, and I see his text come in with 10am time, I know there was 15 min lag. I think if the text came in with time 10:15am now THAT would be deceptive.
    • CommentAuthordarkxsun
    • CommentTimeNov 6th 2009
     
    I agree with justpeeky. I'd rather know there was a lag than have the device lie to me.

    Regarding concern 1, I see the same thing. I finally stopped using Peek texting and started using Google Voice texts (instructions are around the boards, let me know if you can't find them). It's faster because it goes through Peek's email server and doesn't rely on 3Jam's (in my opinion quite shoddy) service.

    Regarding 3, it is definitely a known bug, but I can't remember if it was fixed in the next version of the software or if it was just something that required a re-flash. Either way you need a cable or need to send it in. Where are you? You could check Peekcables.com

    Regarding 2, I think this is also a software version thing. I've heard 1.09.18 is much snappier than 1.09.18. I'm on the latter and while I feel a delay occasionally, it's far from what you describe.

    I'd say first thing is to upgrade. Next, Try Google Voice texting through email instead of Peek native texting.

    -Bill.
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      CommentAuthortmel
    • CommentTimeNov 6th 2009
     
    @jdiboise - The texting should be within 90 seconds or less. To what cell phone provider are you sending messages to?

    I'd suggest you delete the emails in your Sent/Trash folders, that will really speed up the menu latency you're experiencing.

    As far as the BEOD....(Blinking Envelope of Death) That's a bug in the software version 1.09.15 Switch to Standard or Hog and it will stop. You also could upgrade to 1.09.18 for free, via upgrade cable or by sending your Peek to our NY office!
    • CommentAuthordarkxsun
    • CommentTimeNov 6th 2009
     
    I could have been experiencing abnormal operation as well, but I definitely saw up to 15 minute lag sometimes around dinner time. Generally it was okay, but there were bad evenings, for sure.