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Tech Support: Bug Report and Frustrating Work Around

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    • CommentAuthorvalzi
    • CommentTimeOct 28th 2009
     
    It may seem a bit odd, but case matters in some email addresses. Google Voice, for example, cannot process emails with improper case (in the Google Voice ID which looks like this: WM26hjr85s.)

    When downloading contacts from an email account, Peek changes the case of the email addresses to lowercase. Similarly, when downloading emails, the case of the email addresses shown in the From: header is also changed to lowercase.

    The only workaround is to manually edit each contact that is case-sensitive, which is quite a pain. This is even more problematic for those of us who have been having other problems and have to reset our Peeks from time to time, because we cannot store our contacts online and download them again, but have to manually fix each contact every time we reset.

    This should be an easy issue to fix if the problem is server-side, which I would guess it is. I hope you guys can solve this problem soon! Thanks.
    • CommentAuthorgabe
    • CommentTimeOct 30th 2009
     
    valzi - we're going to look into this and see how easy it is to solve.
    • CommentAuthorvalzi
    • CommentTimeOct 30th 2009
     
    Thanks, though it appears I may have been wrong about case sensitivity mattering, at least in Google Voice.
    • CommentAuthorjustpeeky
    • CommentTimeOct 30th 2009
     
    I'd be really surprised if there was case sensitivity for email addresses.
    • CommentAuthordarkxsun
    • CommentTimeOct 30th 2009
     
    Generally, email addresses are not case sensitive, just like URLs. I've never seen a specific case of case-sensitive email, but I have seen case-sensitive URLs, occasionally. I don't know if it's even possible with email addresses though.
    • CommentAuthorvalzi
    • CommentTimeOct 30th 2009
     
    That's what I had thought, until it seemed to fit. For whatever reason, replying to sms emails received from Google Voice does not work, but inputting them manually does work. I really wish I knew what the problem is, since other people seem to be doing it just fine.
    • CommentAuthordarkxsun
    • CommentTimeOct 30th 2009
     
    really really strange...

    How many different phone numbers have you tried to text?
    • CommentAuthorvalzi
    • CommentTimeOct 30th 2009
     
    Six.

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