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Tech Support: Text messaging on a Peek - really!

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  1.  
    • CommentAuthorgabe
    • CommentTimeNov 4th 2008 edited
     
    UPDATED - you no longer need to have @cell.getpeek.net - all you need is the 10 digit number.
    Check out the tips here: http://boards.getpeek.com/comments.php?DiscussionID=76&page=1#Item_1





    On various areas of these boards it been purported that Peeks can text message. Yes, Peeks can do it!

    Let us know what you think.

    Here is what you need to do:
    1) Compose a new email
    2) In the To: field put 1234567890@cell.getpeek.net (where 1234567890 is the 10 digit # phone number you want to text)
    3) Compose the rest of your subject/message
    4) Send!

    Now we have to warn you that this is an alpha service so that means its unreliable so don't use it like your life depended on it.

    Don't do this: "I'm running 30 minutes late" or "Change of plans, I'm going to meet you at 38th and Madison" etc. Send email or call instead!
  2.  
    "Alpha service?" Does this mean it's in development and will eventually be a finalized feature?

    Or will it remain in its current state, more or less?
    • CommentAuthorgabe
    • CommentTimeNov 5th 2008
     
    We are actually in the testing phase and development for the most part is complete. We plan on officially releasing the texting feature very soon. The SMS system is not on a production strong server as yet with 10 9's of uptime. If it breaks in the middle of the night, no one will probably fix it until the morning.

    Make sense?
  4.  
    Sounds great, thanks for the response!
    • CommentAuthorLAJ1
    • CommentTimeNov 7th 2008
     
    If texting gets nailed down more firmly, I'm in for 3, possibly 4 Peeks. My kids want one and I'll need one to keep with them (and I can write mine off as a business expense). Have been getting nagged by the kids for a year about getting a cell phone with texting, and the texting is far more expensive than the cell service. Kids make few actual phone calls, but would text and email like crazy.

    Will be looking into integration with Twitter, which I use for work purposes; if I can both email and text to Twitter, I might even look at buying more for my staff. Keep up the great work, very promising product.
  6.  
    arent you suppose to be able to receive replies back from the cell user? I cant seem to get them at all. I can send sms messages and they go thru just fine but replies fail. Other than that everything works as advertised, lol.
    • CommentAuthorgabe
    • CommentTimeNov 7th 2008
     
    What cell phone carrier are you trying to reply from?
  8.  
    ATT is my cell carrier. The reply address is a long list of numbers that keeps changing by one number each time. Shouldnt that always be the same number? Thats the way Yahoo sms to cell phones work. Thats all i have to compare it to. Your service i mean. Thanks for your speedy reply by the way.. lol.
    •  
      CommentAuthoramol
    • CommentTimeNov 7th 2008
     
    The reply should work even if its different each time. At least, in our tests it does.

    Question: have you tried to send from cellphone to your peek by typing in the email address? Like you send from phone to billy@yahoo.com? That usually works too....
    • CommentAuthorbillyverden
    • CommentTimeNov 7th 2008 edited
     
    Hi... i can send from cell to my associated email account on peek and i get it just fine on my peek. Not sure what email address you mean for the Peek. It doesnt have its own address does it? But only if i hit reply does it not work. Now here is one question i thought might be the cause. My cell phone is a Go Phone, the pay as you go service of att. Have you tested your service to work with that part of att? Just a thought, but i have never had any problems with anything as a Go phone before so maybe not, lol. Thanks for your concern, i am wanting to replace my pay as you go text messaging on att with your Peek service if i can get txt messaging to work.
    Also this may all be for nothing, as Gmail has a new sms service starting soon that actually gives you a phone number associated with your email account. Now that should solve your sms worries and mine at the same time. Dontcha think? lol. But i would like to get this to work until then. Thanks i'll keep working on this i am sure there is a solution. If you can think of anything i'd appreciate any suggestions.
    • CommentAuthorbillyverden
    • CommentTimeNov 7th 2008 edited
     
    oh i am testing your service by sending from My Peek to My own Go phone. So i wouldnt have to bother friends and family lol. When i get the sms on the phone i hit reply and it doesnt receive the reply on my peek. Thats why i assume the reply address is wrong in some way. Plus if the address, the long string of numbers keeps changing this of course means no one can add you to their contacts list on their phone other than as an email address. This is a bit of an annoyance, just a little, lol. No biggie i guess hehe.
  12.  
    at some point it would be nice if the texting feature was more streamlined and integrated. It would be great to just go to contacts and scrollclick with an option for "send text to" just like the send email to option, the phone number entry place is already there and basically all the command would have to do is send the text to the saved phone number @cell.getpeek.com just streamlining the proess a tiny bit would make it much easier for your target market to use the peek for texting
    • CommentAuthorgabe
    • CommentTimeNov 8th 2008
     
    We are going to take a look at the Go phone and see what's going on. Maybe you can send your phone number to me at gabe@getpeek.com and we can have the mad scientists take a look at the issue.

    As for you kman89zero - we are looking at various options at how to integrate texting into aspects of the Peek like contacts. When the SMS feature is fully developed and ready for mass consumer consumption, you won't have to put the "@cell.getpeek.net" - it will just work with 10 digits like a mobile phone.

    We want to keep it easy like everything else and it's not easy being easy.
  14.  
    I actually really like how texting works thus far. It's been speedy for me and fairly simple to use.

    However, I definitely would like a few specific things:

    - Remove "Subject" box altogether. Pointless for texting.
    - Contacts need to use names/nicknames, instead of full phone numbers (mentioned in other thread)
  15.  
    Hi Gabe.. thanks for responding. Well i have to assume that it may be the Go phone service. As i sent messages and held a rather long chat via sms thru Peek with my sister. She has regular ATT service with the same exact phone as me. The Sony Ericsson W580i. So that rules out the phone as a cause. She just hit reply when my messages from Peek came to her and everything worked just fine. But from my Go phone back to the Peek still doesnt work. But thats not a big deal since i probably wont be needing to send myself texts, but if other Go phone users have the same problem it may be an issue for your service.
    • CommentAuthorsamwaltz
    • CommentTimeNov 11th 2008
     
    Gabe said: "2) In the To: field put 1234567890@cell.getpeek.net (where 1234567890 is the 10 digit # phone number you want to text)"

    Hrm... I spend about half the year outside the US. I usually email/SMS people in a few different countries. Does this work
    a) in the US
    b) throughout the whole NANP (North American Numbering Plan - Calling Vancouver from the US is just like calling any city domestically : 1 + area code + 7-digit number)
    c) worldwide

    (And yes, I know, the device still doesn't work outside the US yet. Le sigh)

    Thanks,
    Sam
    • CommentAuthorsamwaltz
    • CommentTimeNov 12th 2008
     
    erk... just realized my question above was ambiguous: change "Does this work:" to "Does this work when SMSing phones:"
    • CommentAuthorgabe
    • CommentTimeNov 12th 2008
     
    Sam - when this service is released we plan on it working for the US (and yes phones). I'm not sure about Vancouver, but give it a try and let us know!

    As for international Peek plans, we are looking at that as a service option in the future.
    • CommentAuthorebedgert
    • CommentTimeNov 13th 2008
     
    I tried texting to my phone (T-Mobile) via the cell.getpeek.net address, but got a mail delivery failure from google:

    "Google tried to deliver your message, but it was rejected by the recipient domain. The error that the other server returned was 550 We will not relay SMS (state 14)."

    Possibly I have some sort of SMS spam filter on my T-Mobile account (I thought had I taken that off a long time ago, though).
  20.  
    I tried text messaging a nextel phone and got the same type message as ebedgert.
    • CommentAuthorgabe
    • CommentTimeNov 13th 2008
     
    Hey everyone - we said that this might go up and down while we button this up. Give it a try again and see if you still encounter the issue.
    • CommentAuthorlinuxghost
    • CommentTimeNov 14th 2008
     
    The cell.getpeek.net texting addendum for texting has never worked for me, to anyone on any provider. I don't get any sort of error, the person just never receives it.

    Messaging to a number with the appropriate cell provider's addendum, however, works great. Not as blatantly simple as the intended getpeek.net, but it works.
    • CommentAuthorjoshf
    • CommentTimeNov 14th 2008
     
    I've had only two dropped text messages out of about 10-12. I really love the service! Please keep this in the works Peek!
    • CommentAuthorgabe
    • CommentTimeNov 14th 2008
     
    linuxghost - I'm going to email you a couple phone numbers to try that we have in the office to send SMS messages to so we can track them and see where they are getting jammed up. You are a Peek crash test pilot after all.
    • CommentAuthorlinuxghost
    • CommentTimeNov 14th 2008
     
    Sounds good, Gabe.

    I'd love to not need a friend's carrier to add them to my contacts, but in my eyes, it's not a huge deal... Obviously after the first time you enter it, you never need it again.
    • CommentAuthorrexroof
    • CommentTimeNov 18th 2008
     
    Can the peek send and receive SMS or text messages from an international number? or US only?

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