Fri, 20 Nov 2009 18:23:35 -0800 http://boards.getpeek.com/ Lussumo Vanilla 1.1.8 http://boards.getpeek.com/discussion/897/ http://boards.getpeek.com/discussion/897/ Fri, 01 May 2009 14:16:04 -0700 gabe
All you need to do is go here: https://www.getpeek.com/activation.htm

Once that's complete, turn on and off your Peek and you'll be set.]]> http://boards.getpeek.com/discussion/765/ http://boards.getpeek.com/discussion/765/ Tue, 14 Apr 2009 14:41:12 -0700 foxmajik
It won't power on.

I put in the battery and pushed the power button according to the quick start guide but nothing happened.

I called tech support. They had me take out the battery, put it back in and plug in the charger, then power button.

Nothing happened.

They had me hold down the power button, they said "it at least should vibrate."

Nothing happened.

It doesn't even show the screen saying the battery is to low when plugged into the charger.

So now I'm waiting on hold while the support agent talks with her supervisor about what to do next.

How do I fix it?]]> http://boards.getpeek.com/discussion/1492/ http://boards.getpeek.com/discussion/1492/ Sun, 25 Oct 2009 21:34:58 -0700 cmartin8123
Can I just go to T-mobile and get a "new" Sim Card from them? Please help!!!]]> http://boards.getpeek.com/discussion/1453/ http://boards.getpeek.com/discussion/1453/ Wed, 14 Oct 2009 18:25:25 -0700 kunfumike http://boards.getpeek.com/discussion/1559/ http://boards.getpeek.com/discussion/1559/ Sat, 14 Nov 2009 08:04:17 -0800 Look4Lin Thanks, Lin]]> http://boards.getpeek.com/discussion/1569/ http://boards.getpeek.com/discussion/1569/ Mon, 16 Nov 2009 18:45:00 -0800 billbradford I had to use my other email address in order to complete setup. Is your CS database keyed on user email address, and won't allow both a Pronto and a twitterPeek
under that same primary key?]]> http://boards.getpeek.com/discussion/1568/ http://boards.getpeek.com/discussion/1568/ Mon, 16 Nov 2009 13:19:21 -0800 bradn http://boards.getpeek.com/discussion/1561/ http://boards.getpeek.com/discussion/1561/ Sat, 14 Nov 2009 17:17:19 -0800 CircusMaximusBC http://boards.getpeek.com/discussion/1553/ http://boards.getpeek.com/discussion/1553/ Wed, 11 Nov 2009 07:27:51 -0800 CircusMaximusBC
Alice Lee
Peek Customer Care Manager

saying sure ill still give ya a free pronto just send a pic of you and your sidekick which of course i did quickly :) then she wrote

"Order a Peek Pronto on www.getpeek.com.
Email me the Order #.
You'll see a refund for the device (a $59.95 value) in 2-3 days."

i ordered and am awaiting the refund which im sure there wont be any problems with that :)

i just wanted to say kudos to peek and what a GREAT first impression! most companys wouldnt have even emailed you back a real response (automated garbage) much less still accepted the weeks old offer !]]> http://boards.getpeek.com/discussion/1507/ http://boards.getpeek.com/discussion/1507/ Thu, 29 Oct 2009 15:09:05 -0700 Eric
My questions of the day are: If I happen to be in a place that doesn't get great data coverage with T-Mobile (like my office at work) and thus my Peek stops receiving or sending if I don't put it in the perfect spot on my desk, should my Peek start working again when I step outside and get great coverage again? The reason I'm asking this is that for the past two days my Peek has stopped working while I'm at my work desk. The weird thing is that stepping outside and getting a great signal again isn't making the emails go in or out. I'm having to reboot the Peek to get it to work again. I have a government Blackberry that has T-Mobile as its provider and while it loses its coverage on occasion at my desk I have never once had to turn it on and off to get it working again. Is this a known limitation of Peek? Is having it out of good data coverage for an extended period of time prevent it from talking to the cell tower when it does have good coverage?]]> http://boards.getpeek.com/discussion/1554/ http://boards.getpeek.com/discussion/1554/ Thu, 12 Nov 2009 06:04:03 -0800 bradn To reproduce send an email to your peek something like this:
What do you prefer,
A B or C
Thanks
Now reply to this message on your peek, but instead of just typing your reply. Scroll down until you are in front of “B” now press and hold the delete key to delete everything previous in the message. You should now have something that looks like this:
B or C
Thanks
Now scroll down until you are after the word “thanks” and delete everything but “B” indicating that as your answer.
Now send the reply. Your reply is now BLANK – the “B” you left does not show up. Even thought on you peek sent folder it is there.

I realize this is a simple example. In my actual email I was choosing between a long set of security numbers. So I opted instead of typing all that and possibility getting a number wrong just to delete everything else, only leaving the security number I wanted… but this example should show you the BUG.]]> http://boards.getpeek.com/discussion/1546/ http://boards.getpeek.com/discussion/1546/ Sun, 08 Nov 2009 10:35:44 -0800 foxmajik
I've been trying to contact Peek Customer Care by email but no one is answering.

I had previously closed my Peek account because I often had to wait several hours after I got email in my Gmail inbox before it appeared on my Peek.

I quit using the Peek service in April because I had to wait several hours after the mail was delivered to my Gmail account to get messages
on my Peek.

Two days ago I re-established my Peak service and paid $19.95 for a month to see if the service had improved.

Unfortunately I've found that now it takes even longer to get email delivered to my Peek.

This morning when I got up at 8:30am PST I found that there were no emails on my Peek, but when I checked my Gmail account on my computer
I had 6 emails.

I checked both my Peek and my Gmail again at 10:00am and found that there were no emails on my Peek but I still had 6 emails in my Gmail
account.

I really want the Peek service to work the way it should, that's why I came back, but I honestly don't feel that I'm being given what I paid
for.

Is there any configuration change I can make or anything I can do to get email delivered to my Peek faster?]]> http://boards.getpeek.com/discussion/1547/ http://boards.getpeek.com/discussion/1547/ Mon, 09 Nov 2009 08:06:07 -0800 impel
I have tried just changing the password, but that doesn't work anymore. I even removed the account and still getting emails. I just powered it off, then on and hopefully that will work.]]> http://boards.getpeek.com/discussion/1540/ http://boards.getpeek.com/discussion/1540/ Fri, 06 Nov 2009 18:26:40 -0800 Eric http://boards.getpeek.com/discussion/1537/ http://boards.getpeek.com/discussion/1537/ Fri, 06 Nov 2009 11:52:45 -0800 jdiboise 1. Texting is very slow (to the point of being useless). Email arrives on the device quickly, but text messages often take 10-15 minutes to hit the device, and are time stamped by when they were sent, not recieved. If I send a text message to the Peek at 10:00, fifteen minutes later when it shows up, it will be time stamped 10, not 10:15 when it was received (which to me borders on deceit/deception)
2. Opening emails is usually quick, but I'd say 10% of the time I try to open the menu, it takes more than 10 seconds to display the menu and react to the scroll wheel. If I have multiple emails highlighted, it's more like 75% of the time.
3. Once the message indicator starts flashing, it never stops. If I boot peek with no email in my inbox (the device displays no emails, read or unread) the message indicator stays unlit, but as soon as I receive an email, the indicator stays lit until I power down the device. I would expect the indicator to stop flashing when I read the email and have no unread messages in my inbox, but the indicator continues to flash even after I've deleted all the email on my Peek.

Is my device working as expected?]]> http://boards.getpeek.com/discussion/1518/ http://boards.getpeek.com/discussion/1518/ Tue, 03 Nov 2009 19:09:36 -0800 darkxsun http://boards.getpeek.com/discussion/1510/ http://boards.getpeek.com/discussion/1510/ Sun, 01 Nov 2009 17:53:27 -0800 billbradford
However, I have a spare - I bought two of them on clearance at Target. I've got the upgrade cable, so I can put the latest firmware on the spare once
I unbox it.

What do I need to do in order to get this one "swapped out" with the active one on my account that I misplaced?]]> http://boards.getpeek.com/discussion/1457/ http://boards.getpeek.com/discussion/1457/ Thu, 15 Oct 2009 21:17:28 -0700 lulabug http://boards.getpeek.com/discussion/1506/ http://boards.getpeek.com/discussion/1506/ Thu, 29 Oct 2009 08:50:06 -0700 mattopia
It won't properly connect either to my Gmail Apps domain (after calling and having them add it) or my standard @gmail.com account. The most I've seen is about 1/2 of my unread messages come through. I've reset the device, power cycled, tried variations of pulling the battery / recycling.

I've gone as far as to create a brand new gmail.com account, fully reset the device, add ONLY the brand new gmail.com account, and send that account a test message. It's been about 12 hours, and I still see that one message as new at gmail.com, but my Peek shows no messages in the INBOX. I read somewhere in the forums that a gmail.com patch is going into place today, maybe that will fix it...

Peek Maps - one of the features I was most looking forward to - updated once. No updates in 13 hours.

Peek Feeds - not working. I still can't figure out how to get an hourly digest of my Twitter timeline in my inbox - again, a feature I was looking forward to.

I'm hoping that I get somewhere with this. I'd love for it to work!]]> http://boards.getpeek.com/discussion/1509/ http://boards.getpeek.com/discussion/1509/ Sun, 01 Nov 2009 10:01:11 -0800 whypaymore
"We can't seem to connect to our network. Try again when you have coverage."

The connection status is fine until I try to add the email address. Then it changes to a red X. I know the coverage area is fine because it is sitting right next to my Peek, which is receiving messages without any issues.

Any ideas?

Thanks,
John]]> http://boards.getpeek.com/discussion/1504/ http://boards.getpeek.com/discussion/1504/ Wed, 28 Oct 2009 10:42:58 -0700 valzi
When downloading contacts from an email account, Peek changes the case of the email addresses to lowercase. Similarly, when downloading emails, the case of the email addresses shown in the From: header is also changed to lowercase.

The only workaround is to manually edit each contact that is case-sensitive, which is quite a pain. This is even more problematic for those of us who have been having other problems and have to reset our Peeks from time to time, because we cannot store our contacts online and download them again, but have to manually fix each contact every time we reset.

This should be an easy issue to fix if the problem is server-side, which I would guess it is. I hope you guys can solve this problem soon! Thanks.]]> http://boards.getpeek.com/discussion/1495/ http://boards.getpeek.com/discussion/1495/ Tue, 27 Oct 2009 11:38:37 -0700 justpeeky
I've tried changing my Primary account in the Peek Account page and I've uninstalled and re-installed Peek Social from my Facebook account, making sure to put the same primary account as what I specified on Peek. Is this service down or am I doing something wrong?]]> http://boards.getpeek.com/discussion/1496/ http://boards.getpeek.com/discussion/1496/ Tue, 27 Oct 2009 13:13:41 -0700 impel
Every time I tried to add the account, I get the error "That username & password combination isn't valid. Please try again."

Supposedly the settings are exactly the same for Apps as they are for regular Gmail.

Is anyone else using Google Apps on their domain and working with Peek?

-- Sidenote:

My main reason for switching is so that (hopefully) it will record sent messages from mobile devices. I'm pretty sure it will for Peek users and figured it might even for my Boss' Sidekick (sorry he wont give it up for a Peek, i've tried). In addition it proves to be move of a diverse service rather than regular POP3 w/ Outlook like we have now.

I am using the Standard edition. Will upgrade later if we run out of space.]]> http://boards.getpeek.com/discussion/1450/ http://boards.getpeek.com/discussion/1450/ Tue, 13 Oct 2009 14:56:48 -0700 minimicrite
For example:
I had a Facebook email update that my wife had replied to a comment of mine. This email came from noreply@facebook.com, or something similar. So after I selected "reply", I erased all of the address bits in the To: field, and replaced them with her info. A few minutes later, I get a bounce notice saying that my email to noreply@facebook.com was undeliverable. Weird. The email in my Sent folder on my Peek says it was sent to my wife; the Sent folder on the web interface of gmail says it was sent to noreply@facebook.com.

Just wanted to make sure you guys had something to work on for 1.10!]]> http://boards.getpeek.com/discussion/1489/ http://boards.getpeek.com/discussion/1489/ Fri, 23 Oct 2009 14:33:33 -0700 xandrion Has this problem happened in the past and are their any other things I might be able to do in the future if this happens again?]]> http://boards.getpeek.com/discussion/1479/ http://boards.getpeek.com/discussion/1479/ Wed, 21 Oct 2009 11:43:50 -0700 valzi http://boards.getpeek.com/discussion/1483/ http://boards.getpeek.com/discussion/1483/ Wed, 21 Oct 2009 17:51:22 -0700 tpletcher
thanks in advance for any help here..]]> http://boards.getpeek.com/discussion/1478/ http://boards.getpeek.com/discussion/1478/ Wed, 21 Oct 2009 09:44:52 -0700 impel
I am replied to all in an email and it did not go to all recipients. I thought the email didn't go at all, but then I was able to view the email on one of the recipients computer and it shows names missing in the TO field like I forgot to send it to them.

This morning I just replied to an email with multiple recipients. I know 2 of them did not receive, not sure about the third.

What is going on and how to fix this?? I am using this to manage work emails when I am not in the office, so it is very important my emails are sent and sent to all recipients.]]> http://boards.getpeek.com/discussion/1475/ http://boards.getpeek.com/discussion/1475/ Tue, 20 Oct 2009 13:25:54 -0700 Eric
edit: Gabe, the e-mails were from you so if you receive them again as well that would be something.]]> http://boards.getpeek.com/discussion/1468/ http://boards.getpeek.com/discussion/1468/ Mon, 19 Oct 2009 12:59:44 -0700 Jreber tried taking out the battery didn't help left it out ten minutes
Still is doing it and I can't message any of my friends
someone please help!]]>